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Shipping & Returns

Returns Policy

Due to the temperature requirements of our products, it is not practical to resell returned goods, as we cannot be assured of their quality. Therefore, we regret that in the event of a purchasing error it is our policy not to accept returned goods.


Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice. Domestic orders are shipped promptly using overnight services. Shipping and Handling fee will be applied to your order after purchase.